In any organization, there are two primary groups that talk with customers: Sales and Support.
Sales typically
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Added by Eric Harrington on July 28, 2010 at 12:27pm —
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IS CUSTOMER STICKINESS YOUR CONCERN?
The business of money is indeed evolving through technological innovations, with consumers finding themselves flooded with umpteen options to manage their funds. From being an information hub (real time dope on the global stock market, market analysis, investment ideas), to knowledge sharing (online financial advisors, finance-related seminars, webinars and articles), to empowering users with a vast array of tradi
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Added by Shailesh Gogate on June 28, 2010 at 1:55am —
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Pervasive. Interoperable. Secure. Intuitive. Scalable. User-centric. Simple!
At a glance, one may remotely be able to connect these terms to the healthcare industry. But even in a melancholy economy, the dynamics of healthcare consumerism are simply hard to ignore. The healthcare industry is at the crossroads of an IT revolution that will dramatically change the way healthcare professionals operate and address critical areas of patient care, with a w
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Added by Shailesh Gogate on June 18, 2010 at 7:07am —
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It is all about DIALOG, GIVING and PATIENCE
You can only do so much alone. Your network is your accelerator for growth. Smart partnerships is a key differentiator and very hard to replicate easily. Read more : http://chaitrav.com/2010/03/smart-partnering-it-is-all-about-dialog-giving-and-patience/
Share your views on my blog.
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Added by Chaitra Vedullapalli on March 9, 2010 at 2:12am —
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Just finished writing my blog on 5 IT spending areas in 2010 for SMB's. I hope this helps all of you.
Share your thoughts on my blog.
http://chaitrav.com/2010/02/5-it-spending-areas-in-2010-by-smb%e2%80%99s/
Thanks
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Added by Chaitra Vedullapalli on February 8, 2010 at 1:00am —
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Interesting new data from Gartner Group in respec to cloud computing.
Gartner Produces Vital Enterprise Level Guide For Cloud Virgins Continue
Added by Dr. Petri I. Salonen on December 21, 2009 at 5:57pm —
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This is a business webcast will specifically focus on:
• The Windows 7 Value Proposition – How to best position Windows 7 with your customers
• The Market Opportunity for Windows 7
• The Partner opportunity – Go-To-Market solutions for your customers
• The Competitive advantage of Windows 7
• Live Q&A with Visser
This is an incredible opportunity for YOU to take advantage of being an IAMCP Partner. Attend this free webcast, get your questions answered and stay ahead of competition!
Learn m…
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Added by Chaitra Vedullapalli on October 23, 2009 at 6:00pm —
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I like this article that explains that all SaaS vendors have an opportunity to build trust with their clients by being open and transparent when an outage happens. No IT system is failsafe, and I would even argue that some onpremise solutions do not provide 99.5 or higher uptime. I have not seen one yet.
Mea Clouda: SaaS Vendors Can Win…
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Added by Dr. Petri I. Salonen on October 14, 2009 at 1:54pm —
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Nigel Pendse gave a keynote and gave his opinion about traditional BI vendors. I happened to collaborate with Nigel in the past, he knows his stuff and focuses on the BI field.
Nigel Pendse Sharply Criticises Traditional BI Providers at the 2009 Palo Open Continue
Added by Dr. Petri I. Salonen on October 14, 2009 at 10:56am —
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This article is a good discussion of issues around cloud computing security and what private clouds can do for an organization. Compliance and other regulatory issues is something that organizations have to think about as well. Read on....
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Added by Dr. Petri I. Salonen on October 13, 2009 at 7:52pm —
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I have to say that I was very excited to run into a new book by Peter Seibel
" Coders at work" that provides reflection of known developers and their thinking when developing software.
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Added by Dr. Petri I. Salonen on October 12, 2009 at 7:30pm —
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It is time to reveal the name of my new upcoming book. We have agreed it to be ” Rohkeasti maailmalle – onnistu liike-elämässä ja ihmisenä”. If one translates it to English, it is close to following: “Bravely out into the wide world - become successful in business and as a person”. My first book “Onnistu suuressa maailmassa - opas globaaleille kilpakentille” (Become successful in the big world – guide to global competitive markets) came out to book stores in January 2008 and I feel that this new…
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Added by Dr. Petri I. Salonen on October 12, 2009 at 2:27pm —
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Partner CSAT requirement deadline is just around the corner for Microsoft Gold Certified Partner. Have you finished yet?
Read the article from Eric Ligman to complete this requirement asap : http://blogs.msdn.com/mssmallbiz/archive/2009/09/03/9890934.aspx
Send me your questions if you have any.
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Added by Chaitra Vedullapalli on October 1, 2009 at 4:56pm —
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Here is a quick story for you. A mid-market human resource executive schedules an agenda item for the next month’s senior management and board meeting. The proposal is to create a Corporate University to address meeting the company’s performance objectives. The initial reactions to this agenda item from the CEO, CFO and COO ranged from “are you nuts?”… “in today’s economic climate”…. ”expensive”….”limited appeal and utility”…. “no short-term benefits”….. to ”looks like it’s time to look for new…
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Added by Bob Brogan on September 29, 2009 at 3:31pm —
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PDC09 is getting closer and there is lots of new stuff coming in to the
PDC-site so if you have an interest in this, I would put this site as one of the ones you follow.
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Added by Dr. Petri I. Salonen on September 21, 2009 at 10:17am —
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Added by Dr. Petri I. Salonen on September 10, 2009 at 2:49pm —
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Having been in the software industry for 20+ years, this article kind of made me laugh.. Is the software industry so desparate, and if it is.. are you one of these vendors...?
Dirty vendor tricks | Applications - InfoWorld Continue
Added by Dr. Petri I. Salonen on September 10, 2009 at 2:44pm —
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"Oslo" codename for Microsoft's modeling strategy will be more clear at PDC09 in November. Creating software tools for the domain-specific modeling space is not easy, not even for large software companies. Microsoft PDC09 will be key to gain an understanding of how Oslo modeling platform looks like now and in the future.
'Oslo': Microsoft's Modelin…
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Added by Dr. Petri I. Salonen on September 9, 2009 at 9:55am —
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I like the
blog entry by Keith Ferrazzi (author of Never eat alone etc.) about how to nurture your social network network. Social networking is not rocket science, but you have to be very consistent in doing it!
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Added by Dr. Petri I. Salonen on September 9, 2009 at 9:51am —
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I love this
presentation from Dr. Janos Sztipanovits from E. Bronson Ingram Distinguished Professor of Engineering and professor of Electrical Engineering. What is very interesting in this speech (held at
OOPSLA 2008 in Nasville, TN) . His topic "Convergence: Model-Based Software, Systems and Control Engineering gives a good view t…
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Added by Dr. Petri I. Salonen on September 2, 2009 at 8:49am —
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